PRIVACY POLICY

 

This Privacy Policy describes how your personal data is collected, used, and shared when you visit, submit a request, or make a purchase on https://www.myandy.eu.

The website is owned by Emmepi S.r.l., located at Via dei Colli, 59, 31058 Susegana (TV) – Italy, and operates under the Andy and Euroflex brands.

 

COLLECTION OF PERSONAL DATA

When you visit the website, we automatically collect certain information about your device, including browser data, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the website, we collect specific information about the web pages and products you view, the websites or search terms that referred you to the website, and how you interact with the website. We refer to this automatically collected information as “Device Information.”

 

We collect Device Information using the following technologies:

• Cookies – These are data files placed on your device or computer, often including an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
• Log files – These track actions occurring on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels – These are electronic files used to record information about how you browse the website.

 

Additionally, when you make a purchase (or attempt to make a purchase) through the website, we collect certain information about you, including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this data as “Order Information.”

We also collect information about purchased products and any subsequent exchanges to ensure service quality, provide assistance, and carry out marketing activities.

Some information may also be collected when you submit a request or sign up (for example, subscribing to a newsletter, filling out forms on the website or social media). This information helps us provide the service and is referred to as “Contact Information.”

When we mention “Personal Data” in this Privacy Policy, we refer to Device Information, Order Information, and Contact Information.

 

HOW DO WE USE YOUR PERSONAL DATA?

We generally use Order Information to fulfill any orders placed through the website (including processing payment details, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use Order Information to:

• Communicate with you;
• Check for potential risk or fraud in orders;
• Provide you with information or advertising about our products or services, in line with your expressed preferences;
• Ensure service quality;
• Handle subsequent exchanges, such as assistance requests and returns;
• Conduct marketing activities after the purchase.

 

We use Device Information (especially your IP address) to screen for potential risks or fraud and to improve and optimize our website (for example, by analyzing browsing behavior and evaluating the success of our advertising and marketing campaigns).

We also use Device Information for marketing activities, including online advertisements, social media campaigns, retargeting, and targeted ads.

 

We use Contact Information to fulfill your request and for online and offline marketing activities (including retargeting, email newsletters, and direct outreach) to assess the success of our commercial and marketing efforts. Additionally, we use this information for:

• Newsletter and email marketing;
• Retargeting through online ads;
• Contacting you to assess service quality and satisfaction.

 

SHARING YOUR PERSONAL DATA

We share your Personal Data with third-party companies that help us carry out the activities described above.

For example, we use Shopify to power our online store. You can learn more about how Shopify uses your personal data here: https://it.shopify.com/legal/privacy.

Additionally, we use Google Analytics to understand how customers use our website. More information on how Google handles personal data can be found here: https://www.google.com/intl/it/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

We also use social media platforms like Meta and TikTok to collect user activity data for optimizing ads and remarketing efforts. More information on how Meta and TikTok use data can be found here:

• https://www.facebook.com/privacy/policy/
• https://www.tiktok.com/legal/page/row/privacy-policy/en

 

All collected data is retained by Emmepi S.r.l., located at Via dei Colli, 59, 31058 Susegana (TV) – Italy. We may disclose your Personal Data to third parties to carry out the aforementioned activities.

Finally, we may also disclose your Personal Data to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other legal requests, or otherwise protect our rights.

 

BEHAVIORAL ADVERTISING

As described above, we use your Personal Data to provide targeted advertisements and marketing communications that we believe may interest you.

For more information on how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

 

You can opt out of targeted advertising through the following links:

• Facebook**:** https://www.facebook.com/settings/?tab=ads
• Google**:** https://www.google.com/settings/ads/anonymous
• TikTok**:** https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data/personalization-and-data

Additionally, you can opt out of some of these services through the Digital Advertising Alliance’s opt-out portal:

http://optout.aboutads.info/

 

DO NOT TRACK

Please note that we do not alter our website’s data collection and usage practices when we detect a Do Not Track signal from your browser.

 

SECURITY MEASURES

We have implemented specific security measures to ensure safe access to the website and protect information from loss or accidental destruction. The antivirus system used for both incoming and outgoing emails for www.myandy.eu and the domain names myandy.eu are constantly updated to ensure a high level of security.

Emmepi S.r.l. guarantees the use of specialized antivirus systems on its website and emphasizes that users should also equip themselves with antivirus protection to prevent virus attacks and threats.

 

YOUR RIGHTS

If you reside in Europe, you have the right to access your Personal Data, request updates, corrections, or deletion. To exercise this right, contact us using the details below.

Additionally, if you reside in Europe, please note that we process your data to fulfill any contractual obligations (such as order processing) or for legitimate business interests. Your data may also be transferred to non-European countries, including Canada and the United States.

 

DATA RETENTION

We retain Order Information in our records unless and until you request us to delete it.

We retain Contact Information in our records unless and until you request us to delete it.

 

CHANGES

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

 

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us at info@plastecs.it or by mail at:

 

ADDRESS: Via dei Colli, 59, 31058 Susegana (TV), Italy

PHONE: +39 0438 453334